(2016)
Summary: Critique of “www.amazon.co.uk”.
At about 17:15, on Friday, 23 December , I received a telephone call from yourselves regarding an arbitrary LOVEFiLM Rental List item-limit.
I was told your computer system could not handle more than 1,000 list-items, despite my account having been over this limit since at least . This raises five questions:
- Does this limit apply to my entire account (6594) or just to each of my eight lists:
General (998)
,Favorites (999)
,Adult (998)
,Best (999)
,Overspill 1 (998)
,Overspill 2 (645)
,Overspill 3 (403)
andOverspill 4 (554)
? - Why does your system allow customers to create lists larger than can be handled?
- Why are there no written notifications of such list-limits in your online Help?
- When was this limit introduced? &,
- Why was this limit introduced?
If there is a means of e-mailing list back-ups to me, I would be more than happy to reduce this list/these lists to any limit you specify.
In the meantime, I have created four more item-lists that do not exceed your limits, in the hope that this might resolve the matter.
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